Privacy Policy

1. Introduction

Juan J. Jovel ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website juanjovel.com (the "Site") and use our contact form or subscribe to our newsletter.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information You Provide

When you use our contact form or subscribe to our newsletter, we collect:

• Name: To personalize our communications
• Email Address: To respond to your inquiries and send newsletters (if subscribed)
• Phone Number: Optional; to contact you if you prefer phone communication
• Organization/Company: Optional; to understand your context
• Message Content: The information you provide in the contact form
• Response Method Preference: Your preferred method of communication (email, phone, or LinkedIn)
• Project Details: Timeline and budget information (optional)

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect:

• Log Data: IP address, browser type, pages visited, time spent on pages
• Cookies: Small data files stored on your device (see Section 5 for details)
• Analytics Data: Usage patterns and site performance metrics via Google Analytics (if you consent to cookies)

2.3 Information We Do NOT Collect

We do not collect:

• Sensitive personal data (racial or ethnic origin, political opinions, religious beliefs, health data, etc.)
• Payment or financial information
• Social security numbers or government identification numbers

3. How We Use Your Information

We use your personal information for the following purposes:

• To Respond to Inquiries: Process and respond to your contact form submissions
• To Provide Services: Understand your needs and provide relevant communications consulting information
• To Send Newsletters: If you've opted in, send you strategic communications insights and updates
• To Improve Our Site: Analyze how visitors use our Site to enhance user experience
• To Comply with Legal Obligations: Meet regulatory requirements and respond to lawful requests
• To Prevent Fraud: Protect against spam and malicious activities

Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: When you submit the contact form or subscribe to the newsletter
• Legitimate Interest: To respond to inquiries and improve our services
• Legal Obligation: To comply with applicable laws and regulations

4. How We Share Your Information

4.1 Third-Party Service Providers

We use the following third-party services that may process your data:

• FormSubmit.co: Processes contact form submissions and delivers them to our email. FormSubmit does not store your data permanently. FormSubmit Privacy Policy
• Google Analytics: (If you consent to cookies) Analyzes website traffic and user behavior. Google Privacy Policy
• Hostinger: Our web hosting provider. Hostinger Privacy Policy

4.2 Legal Disclosure

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Site. They help us improve your browsing experience and analyze site traffic.

5.2 Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly (e.g., remembering your cookie consent choice)
• Analytics Cookies: Google Analytics (only with your consent) to understand how visitors use our Site
• Preference Cookies: Remember your preferences (e.g., language settings)

5.3 Managing Cookies

You can control cookies through:

• Our cookie consent banner (when you first visit the Site)
• Your browser settings (most browsers allow you to refuse or delete cookies)
• Google Analytics Opt-out: Google Analytics Opt-out Browser Add-on

Note: Disabling essential cookies may affect Site functionality.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:

• Contact Form Data: Stored in our email for up to 2 years or until you request deletion
• Newsletter Subscriptions: Until you unsubscribe or request deletion
• Analytics Data: Google Analytics retains data for 26 months by default
• Legal Requirements: We may retain data longer if required by law

After the retention period, we will securely delete or anonymize your data.

7. Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time (does not affect prior processing)
• Right to Lodge a Complaint: File a complaint with your local data protection authority

How to Exercise Your Rights

To exercise any of these rights, contact us at:

• Email: contact@juanjovel.com
• Subject Line: "GDPR Data Request"

We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS Encryption: Secure connections (HTTPS) for data transmission
• Secure Hosting: Data stored with reputable hosting providers
• Access Controls: Limited access to personal data
• Regular Updates: Keeping software and security measures up to date

Important: No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the EEA, including the United States, where our servers and service providers are located. These countries may have different data protection laws.

We ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Service providers committed to GDPR compliance

10. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately, and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on this page
• Update the "Last Updated" date at the top
• Notify you via email or Site banner if changes are significant

We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

For EU Residents: If you are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.

13. Definitions

• "Personal Data" means any information relating to an identified or identifiable natural person.
• "Processing" means any operation performed on personal data (collection, storage, use, disclosure, deletion, etc.).
• "Data Controller" means Juan J. Jovel, who determines the purposes and means of processing personal data.
• "Data Subject" means you, the individual whose personal data we process.